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FAQ

No two renovation projects are identical. In order to figure out the cost of your window or door replacement project, we will need to wholly understand your wants and needs. Set up a no-obligation, in-home consultation and we’ll be able to offer you a free quote the day of your consultation. A Pella® design specialist will work alongside you to understand your project, select high-quality products and take measurements for your replacements.

In addition to offering high-quality products in various styles, we also have payment and finance options to help make your replacement project affordable.

It’s our priority to make certain that we answer each of your questions about windows and doors from Pella of Santa Fe. We’ll review all the features and possibilities available to you, including material choices and energy-efficient options. To be sure we can cover all of it, we recommend you schedule about two hours for your consultation meeting.

Your in-home consultation is crucial to ensuring your happiness with your window and door replacement. It will help you select the perfect windows or doors for your Santa Fe-area home and your budget. It’s best to set up your no-obligation, in-home consultation when each of the decision-makers are able to make it. Our Pella® expert designer will address a host of common questions like:

  • Which materials (vinyl, wood or fiberglass) are most appropriate for your Santa Fe-area home?
  • Which functional features do you want your windows or doors to have?
  • What level of energy efficiency is right for your home?
  • Which colors do you desire?

Correctly quoting your replacement windows or entry door project hinges on the information we get during the in-home consultation. You can learn more about in-home consultations here.

Installations of replacement windows and doors from Pella of Santa Fe are run by a Pella® Expert InstallerSM. Under his or her direction, Pella-certified installers will install your windows or doors for you. They must sit through an extensive set of training courses to make sure your windows and doors are appropriately installed and meet Pella’s warranty criteria. You can learn more about your no-mess, no-guess installation day here.

Before they can be brought on board, Pella makes installers to pass a drug test and background check. Our installers are totally backed by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also covered for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and most of Canada. How will this impact you? Not only could you realize a drop in your heating and cooling costs, but you will help lower your impact on the environment.

The benefit of Pella® vinyl windows is that you won’t have to paint them. They are available in a variety of colors, so you’ll find a color that accompanies your house. We do not advise painting your vinyl products; this will terminate your warranty.

Pella of Santa Fe gives you services and support that larger stores can’t. Our expert staff has proficiency in selling, installing and servicing Pella® windows and doors. You’ll have a devoted Pella sales team, comprised of a project manager, local service technicians and quality installers. We commonly use the term “single-source accountability.” All you have to do is get ahold of our office, your sales representative or your project manager with any questions or concerns you encounter, and we will get to work answering them.

There are a number of reasons why Santa Fe-area homeowners go with Pella of Santa Fe for their replacement window and door needs. Our success is reliant on customer satisfaction, not stock prices. All of our high-quality windows and doors are created with care and serviced by Pella’s expert Direct Sales Network. Unlike other organizations who sell specifically through third-party channels, Pella of Santa Fe has a dedicated window and entry door showroom. This distinct way of doing business offers you a customized experience with the assistance of a local Pella®-certified team. Whether you are in the market for the beauty of wood, the strength of fiberglass or the reduced maintenance of vinyl—Pella of Santa Fe has a superior-quality, energy-efficient and sturdy solution.